HATCO

Hatco Commercial Warming, Holding, Toasting & Foodservice Equipment; Authorised Dealer | Jacio Indicius

In commercial foodservice, there is a category of brands that sets the standard; and a much larger category of brands that measure themselves against it. Hatco belongs firmly in the first category. Since its founding in Milwaukee, Wisconsin in 1950, Hatco Corporation has not merely participated in the foodservice equipment industry. It has defined it; introducing products that created entirely new equipment categories, establishing performance benchmarks that competitors have spent decades attempting to reach, and building a reputation for engineering integrity that has made Hatco one of the most trusted names in professional kitchens across more than 100 countries.

The company that Gordon and LaReine Hatch founded with the Powermite® electric booster water heater in 1950 has evolved into an extraordinary engineering enterprise. The list of Hatco’s industry firsts reads like a history of commercial foodservice innovation itself: the first 180°F (82°C) booster water heater for dishwasher sanitisation, establishing the food safety benchmark that health codes in multiple countries would eventually mandate; the first conveyor toaster, the Toast King®, which redefined high-volume bread and bun service for the fast food era; the Glo-Ray® infrared strip heater, which changed how the industry thought about keeping food hot without compromising its quality; the Flav-R-Savor® holding cabinet, which introduced precision humidity control to food holding technology for the first time.

In May 2007, Hatco underwent a transformation that further defined its character. The employees of Hatco Corporation assumed 100% beneficial ownership of the company; making Hatco one of the largest employee-owned companies in the commercial kitchen equipment sector. This is not merely a corporate governance detail. It is the source of an accountability culture that runs through every dimension of how Hatco designs, builds, and stands behind its products. When every person in the company has a direct financial stake in the quality of what leaves the factory, the motivation for precision and integrity is institutional, not merely aspirational.

Jacio Indicius is proud to serve as an authorised Hatco partner across India, the Middle East, Gulf countries, the USA, China, and Asia; bringing this seven-decade tradition of American foodservice engineering to professional kitchens across multiple markets, supported by our full installation, commissioning, training, maintenance, and spare parts service infrastructure.

Hatco Corporation; Seven Decades of Performance in Numbers

Founded	1950; Milwaukee, Wisconsin, USA
Founders	Gordon and LaReine Hatch; employee-owned since May 2007
Manufacturing	State-of-the-art facility in Sturgeon Bay, Wisconsin; proudly American-made
Global Reach	Products distributed in 100+ countries worldwide across all major foodservice market segments
Quality System	Demand Flow Technology (DFT); multi-stage, embedded quality verification at every production stage
Sustainability	ECOization® programme; dedicated initiative for eco-friendly manufacturing and operational methods
Key Acquisitions	Ovention (precision impingement ovens, 2013) · American Range® (heavy cooking equipment, 2022) · FWE Company (food warming equipment, 2022)
Innovation Record	First 180°F booster heater · First conveyor toaster · Glo-Ray® infrared technology · Flav-R 2-Go® locker system · Award-winning induction line
Mission	To be the world’s leading manufacturer of innovative, customer-focused solutions for foodservice professionals who value quality products and service
Jacio Indicius Status	Authorised dealer; genuine Hatco products, manufacturer warranty coverage, full service support across Asia, Middle East, Gulf, India & USA

The Hatco Engineering Heritage; How 75 Years of Innovation Built a Category-Defining Brand

The story of Hatco’s first product tells you everything essential about the company’s approach to innovation. In 1950, Gordon Hatch identified a critical gap in commercial kitchen food safety infrastructure: dishwashers could wash, but they frequently could not achieve the 180°F (82°C) final rinse temperature required to actually sanitise the dishes they processed. The result was a systematic gap between the appearance of cleanliness and the reality of food safety compliance. Hatco’s Powermite® electric booster water heater closed that gap; reliably, consistently, and at commercial scale.

This was not innovation for its own sake. It was innovation in direct response to an identified operational and safety need. And it established the template that Hatco has followed through every subsequent product development: identify where professional foodservice operations are failing to achieve what they need to achieve, and engineer a product that closes the gap; reliably, consistently, and durably.

Through the 1960s, Hatco added Third Compartment Sanitising Sink Heaters and introduced the Toast King®; the foodservice industry’s first conveyor toaster, which addressed the high-volume bread and bun toasting demands of the emerging quick-service restaurant sector with a level of consistency and throughput that no previous toasting method could match. The Glo-Ray® infrared strip heater, introduced in the same decade, brought a new physics to food warming: infrared energy that directed heat to the outer edges of holding areas, extending food quality through longer holding periods without the drying or over-cooking that conventional overhead heat lamps produced.

The 1970s brought the Flav-R-Savor® Holding and Display Cabinet; a product that, for the first time in commercial foodservice equipment, combined precise temperature control with humidity management to create an optimised holding microclimate for food. The insight behind this product was simple but profound: food held in the correct combination of temperature and humidity retains its quality; texture, moisture, flavour; for significantly longer than food held with temperature control alone. This became the engineering principle behind one of Hatco’s most durable and valued product families.

The first two decades of the 21st century saw Hatco move aggressively into adjacencies that extended its core warming and holding expertise into new service formats. Intelligent Toast-Qwik® Conveyor Toasters replaced manual toasting management with digital precision. The Flav-R 2-Go® Locker System addressed the entirely new challenge of order-ahead pickup in an era of app-based food ordering; creating temperature-controlled, individually accessible lockers for customer pickup that maintained food quality through the waiting period. The Rapide Cuisine® induction cooking range brought Hatco’s engineering precision to the rapidly growing induction cooking segment. And strategic acquisitions; Ovention for impingement ovens, American Range® for heavy commercial cooking, FWE for food warming equipment; dramatically expanded the Hatco portfolio into a comprehensive commercial foodservice solution suite.

ECOization®; Sustainability Built Into Hatco's Manufacturing DNA

Hatco’s quality system, Demand Flow Technology, is a manufacturing discipline that embeds quality verification checkpoints throughout the entire production process; not just at the end of the line. Traditional manufacturing quality control catches defects after they have already occurred. DFT is structured to prevent defect occurrence in the first place, by verifying specifications, component integrity, and assembly accuracy at each production stage before the product advances to the next.

The practical result of DFT is a product that arrives in a commercial kitchen already verified to meet its specified performance parameters; not one that will be discovered to meet or fail those parameters only under operational conditions. For kitchen operators who cannot afford the downtime of receiving and returning substandard equipment, this distinction is operationally significant.

Demand Flow Technology; Quality Engineered In, Not Inspected Out

Hatco Product Portfolio; The Complete Range Available Through Jacio Indicius

Hatco's product range spans food warming and holding, toasting and light cooking, induction technology, water heating and sanitisation, and the rapidly growing order-ahead and delivery infrastructure segment. Every product is manufactured to Demand Flow Technology quality standards in Sturgeon Bay, Wisconsin.

Equipment Category	What It Delivers	Key Applications
Glo-Ray® Infrared Strip Heaters & Warmers	The flagship Hatco warming product line. Infrared aluminium strip heaters that direct heat to the outer edges of holding areas for even, quality-preserving warming. Ultra-Glo® ceramic variant for enhanced performance. Models from compact countertop to extended pass-through configurations. GRS Heated Shelves for pass-through and buffet applications. NSF listed.	Restaurants, hotels, cafeterias, QSR pass-through stations, buffets
Flav-R-Savor® Holding & Display Cabinets	Precision combination of temperature and humidity control for optimised food holding. Energy-efficient holding cabinets. Heated Air Curtain Cabinets and Merchandisers. Intelligent Heated Display Cabinets with automated temperature and humidity management. Revolving rack options for pizza, fried foods, and bakery merchandising.	Buffet restaurants, hotels, convenience stores, bakeries, catering
Toast-Qwik® Intelligent Conveyor Toasters	TQ-400, TQ-800, TQ-1200, TQ-1800 series; scaled for volume from breakfast service to high-speed QSR throughput. Intelligent control for consistent toast colour and texture across the full range of bread and bun products. The Toast King® legacy continues with digital-era precision.	Hotels (breakfast), QSR, fast casual, institutional dining, catering
Pop-Up Toasters & Light Cooking	TPT Series commercial pop-up toasters. Electric Salamander for melting, browning, and finishing. Panini press and sandwich grill models. Snack System and Waffle Maker product lines for expanded breakfast and snack service.	Hotels, cafes, institutional dining, grab-and-go, convenience F&B
Rapide Cuisine® Induction Cooking	Award-winning countertop and drop-in induction cooking ranges. Precise digital temperature and power control. Multiple wattage configurations from countertop single-zone to drop-in multi-zone. Drop-In Induction Dry Well for heated buffet service. Palletti® and Boxer® induction warmers. Maskerade® undercounter warming.	Hotels, modern restaurants, institutional kitchens, catering events
Booster & Sanitising Water Heaters	Powermite® and C-Series electric booster water heaters delivering 82°C (180°F) sanitising final rinse temperature; the original Hatco product that set the industry standard in 1950. Third Compartment Sanitising Sink Heaters. Critical for ware-washing regulatory compliance and food safety assurance.	All commercial kitchens with ware-washing operations requiring regulatory compliance
Flav-R 2-Go® Order Pickup Systems	Locker System for individual-compartment, temperature-controlled customer order pickup. Glo-Ray 2-Go® Heated Shelves for open-access pickup. Pizza Locker System for box-ready pizza holding and pickup. Purpose-built for the modern delivery and order-ahead economy.	QSR, fast casual, pizza operators, cloud kitchens, delivery-forward operations
Soup Wells & Hot Food Stations	Countertop dry and wet soup wells in multiple configuration sizes. Heated drop-in wells for cafeteria and buffet service. Steam tables for extended institutional and catering service periods. Carving stations with appropriate heated presentations.	Buffet restaurants, hotel dining, institutional cafeterias, catering operations
Flav-R-Shield® Sneeze Guards	Full-service, portable, and self-service sneeze guard configurations. ADM-manufactured, American-made. Provides maximum food protection, visibility, and functional configuration flexibility for buffet lines, serving stations, and catering event setups.	Hotels, buffet restaurants, institutional dining, catering events, QSR serving lines
Merchandising Warmers & Display Solutions	Glo-Ray® Curved and Slant-display merchandising warmers. Heated LED Merchandisers. Heated Zone Merchandisers. Pizza warmers and display cases. Chip warmers and fry holding stations. Nacho equipment and pretzel display systems. Designed to combine temperature holding with impulse-purchase-driving visual presentation.	Convenience stores, delis, sports venues, hotel grab-and-go, food courts
Proofing Cabinets & Drawer Warmers	Fully insulated built-in and freestanding warming drawers using gentle dry heat for flavour and freshness maintenance. Proofing cabinets for controlled humidity yeast fermentation. Hot/Cold Built-In Shelves for flexible service counter configurations.	Bakeries, hotels, restaurants, institutional kitchens
Refrigerated Drop-In & Frost Tops	Refrigerated Drop-In Wells and Drop-In Frost Tops for cold food service buffet and cafeteria installations. Salad bar refrigerated units. Hot/Cold Well combinations for dual-temperature service station configurations.	Salad bars, buffets, institutional dining, cafeteria service stations

Hatco in the Field; Where American Engineering Delivers Maximum Operational Value

Quick Service & Fast Casual Restaurants; Speed, Consistency, and the Order-Ahead Revolution

No segment of the foodservice industry has been more profoundly reshaped by the past decade of technology change than quick service and fast casual. The emergence of mobile ordering, third-party delivery platforms, and app-based order-ahead services has created a suite of new operational challenges that Hatco has addressed with characteristic directness. The Flav-R 2-Go® Locker System; with individually controlled temperature compartments for each customer pickup order; ensures that food ordered digitally maintains its quality through the variable-duration wait between preparation and customer collection. This is not a marginal improvement. In operations where customer satisfaction is determined as much by the temperature and texture of collected food as by its flavour, the Flav-R 2-Go® system is a direct customer satisfaction investment.

The Toast-Qwik® intelligent conveyor toaster range, meanwhile, addresses the throughput and consistency demands of high-volume bun and bread service in QSR environments where a single service period may require hundreds or thousands of toasted products. Digital control delivers consistent colour and texture across every piece; eliminating the quality variation that manual toasting management inevitably produces.

Hotels; Full Spectrum Warming, Holding & Service Equipment

The complexity of hotel food and beverage operations makes Hatco’s product breadth a distinctive advantage. From the booster water heater in the dishwasher room that ensures every plate leaves the wash cycle at regulatory sanitisation temperature, to the Glo-Ray® strip heaters over the breakfast buffet pass, to the Flav-R-Savor® holding cabinet that keeps pre-prepared banquet items at optimal serving quality, to the induction cooking range that enables live cooking demonstrations at buffet events; Hatco has a product specification for every thermal management challenge in a hotel food service environment. This breadth of applicable product means hotel procurement teams can build a relationship with a single brand that comprehensively addresses their warming, holding, toasting, and cooking equipment needs.

Institutional Kitchens; Compliance, Durability, and Scale

School canteens, hospital patient food services, corporate dining facilities, and government institution kitchens operate under a combination of regulatory compliance requirements, high-volume service demands, extended daily operating hours, and stringent budget accountability that creates a very specific equipment specification. Hatco’s booster water heater range addresses the sanitation compliance requirement. The Flav-R-Savor® holding cabinet range provides the temperature and humidity management that maintains food quality through extended holding periods. The soup well and heated food station range delivers efficient cafeteria-format service at volume. And Hatco’s durability; the inevitable consequence of DFT quality manufacturing and American-made construction; delivers the low-maintenance, long-service-life performance that institutional procurement demands.

Catering, Events & Temporary Food Service Environments

Off-premise catering creates equipment challenges that differ fundamentally from fixed-location kitchen operations. Equipment must be portable, set up rapidly, operate reliably in non-standard environments, and deliver consistent food quality despite the logistical variables of event catering. Hatco’s portable warming units, portable sneeze guard configurations, portable soup wells, and induction cooking options are specifically designed to function as the food quality infrastructure of off-site catering events; enabling professional food service standards in environments that have no permanent kitchen infrastructure.

The Jacio Indicius Hatco Partnership; Authorised American Engineering, Globally Supported

When you invest in Hatco equipment through Jacio Indicius, you are not simply purchasing products from an authorised dealer; you are engaging a comprehensive service relationship built on more than a decade of specialist commercial kitchen equipment expertise. Our authorised dealer status means you receive genuine Hatco products with manufacturer-backed warranty coverage. Our service infrastructure means those products are installed correctly, commissioned to specification, maintained preventively, and supported through the full duration of their operational life.

This service capability spans India, the Middle East, Gulf countries, the USA, China, and Asia; matching the geographic footprint of the foodservice operators we serve. Whether you are equipping a hotel group with outlets across multiple markets, establishing a QSR chain in a new geography, or building an institutional kitchen in a regulated environment that demands equipment documentation and compliance support, Jacio Indicius provides the Hatco expertise and service infrastructure your project requires.

Installation & Commissioning	Factory-standard installation by certified technicians. Every unit is configured, tested, and verified against manufacturer specifications before your kitchen goes live; so your first service is never a troubleshooting session.
Annual Maintenance Contracts (AMC)	Scheduled preventive maintenance programmes designed to catch wear before it becomes failure. Transparent pricing, documented service records, and priority response; protecting your investment and your kitchen’s uptime.
Genuine Spare Parts Supply	Direct access to OEM-certified spare parts across all brands. No substitutes, no counterfeit risk, no warranty voidance. The right part, delivered fast, fitted correctly.
Equipment Demonstrations	Live, in-kitchen demonstrations of equipment before purchase. See real-world performance, ask technical questions, and make procurement decisions with complete confidence; not guesswork.
Kitchen Design Consulting	End-to-end kitchen layout and equipment selection consulting. Whether you are building a new facility or optimising an existing kitchen, our specialists map your workflow requirements to the right equipment configuration.
Staff Training	Hands-on operational training for your kitchen team; covering correct use, cleaning protocols, safety procedures, and output optimisation. Well-trained operators extend equipment life and maximise ROI.

Hatco Commercial Equipment; Essential Questions for Informed Procurement

What makes Hatco’s infrared heating technology superior to conventional overhead heat lamps?

Conventional overhead heat lamps heat food by radiating warmth from above; a process that heats the surface of food unevenly and tends to dry out exposed areas while leaving interior portions at lower temperatures. Hatco’s Glo-Ray® infrared technology uses specially designed reflectors to direct infrared energy to the outer edges of food holding areas, creating a more even distribution of heat that extends food holding quality significantly. The result is food that remains server-ready for longer; with retained moisture, texture, and appearance; compared to the drying and surface-degradation that conventional heat lamp warming produces.

How does Hatco’s Flav-R-Savor® humidity control technology work?

The Flav-R-Savor® system combines precise temperature control with active humidity management to create a holding microclimate that matches the specific moisture requirements of the food being held. Bread and baked goods require different humidity levels than fried foods. Sauced preparations require different conditions than dry protein. The Flav-R-Savor® technology allows operators to dial in the precise combination of temperature and humidity that maximises quality retention for their specific menu items; a level of control that single-dimension temperature holding simply cannot provide.

Why is the 180°F booster water heater standard so important for commercial dishwashing?

Commercial health codes in the USA and many international markets mandate a final rinse temperature of 82°C (180°F) for high-temperature dishwashing systems; a threshold at which pathogenic bacteria, including common foodborne illness organisms, are reliably destroyed. Most building hot water systems cannot deliver water at this temperature at dishwasher flow rates. The Hatco booster heater elevates incoming hot water to the required sanitising temperature specifically for the final rinse cycle; ensuring that every item passing through the dishwasher achieves genuine sanitation, not just cleaning. This is not an optional feature. In regulated commercial kitchen environments, it is a compliance requirement.

What is the Flav-R 2-Go® system and why is it relevant to modern restaurant operations?

The Flav-R 2-Go® system is Hatco’s purpose-engineered solution for the order-ahead and delivery pickup challenge. It consists of a bank of individually controlled, temperature-managed compartments; each holding a single customer order at the optimal serving temperature; accessible to customers (or delivery drivers) using a unique order code. This eliminates the food quality degradation that occurs when prepared orders are held under conventional heat lamps waiting for pickup, and eliminates the operational confusion of staff managing multiple bagged orders at an open counter. As mobile ordering and third-party delivery continue to grow as a proportion of QSR and fast casual revenue, the Flav-R 2-Go® system addresses a structural operational challenge that will only increase in relevance.

Is Hatco equipment appropriate for markets outside the USA?

Yes. Hatco distributes its products in more than 100 countries and designs its product range for international market specifications including voltage, frequency, and regulatory compliance requirements. Jacio Indicius, as an authorised Hatco dealer covering India, the Middle East, Gulf countries, China, and Asia, has specific expertise in deploying Hatco equipment in these markets; including the regulatory compliance documentation, electrical specification verification, and installation support that international deployment requires.