Warewashing is one of the most operationally consequential decisions in commercial kitchen planning. An undersized or incorrectly specified machine creates a bottleneck that constrains service throughput, forces staff into manual dishwashing to cover the gap, and produces hygiene standards that fall short of what the kitchen’s food safety programme requires. An overpowered machine wastes water, energy, and capital. The right machine; correctly specified for the actual volume, wash item type, and hygiene standards of the operation; becomes one of the most quietly reliable parts of the kitchen infrastructure, running through service after service with the consistency that allows the rest of the kitchen to function at its best.

DIHR is an Italian manufacturer of professional warewashing equipment and a member of the Ali Group; the world’s largest group of commercial foodservice equipment manufacturers, encompassing brands including Franke, Convotherm, and Merrychef. DIHR’s engineering heritage is in Italian precision manufacturing, and its product range reflects the comprehensive approach to warewashing that only a dedicated specialist manufacturer achieves: from compact undercounter dishwashers for bars and small restaurants through hood-type pass-through machines, rack-type and flight-type conveyors for high-volume institutional operations, through to specialist pot washers, granule warewashers, crate washers, and complete tray transportation systems.

Jacio Indicius is an authorised DIHR partner, providing the full DIHR range to commercial kitchens across India, the Middle East, Gulf countries, the USA, and Asia; with full installation, commissioning, staff training, Annual Maintenance Contracts, and genuine spare parts support.

DIHR; Brand Profile

The DIHR Product Range; Complete Warewashing from Bar Scale to Institutional Volume

Undercounter Dishwashers; CS, GS, DS, ELECTRON & OPTIMA Series

DIHR’s undercounter dishwasher range covers the complete spectrum of compact commercial dishwashing requirements; from basic glasswashers for bars and small cafés through to sophisticated, high-specification undercounter machines with advanced energy recovery and water management features. The range is structured across five series, each representing a distinct step in specification and feature level.

Hood-Type Dishwashers; HT 10, HT 11, HT 11 I, HT 12 ELECTRON & HT 14 OPTIMA

DIHR’s hood-type (pass-through) dishwasher range is designed for medium-volume commercial kitchen operations; restaurants, hotel outlets, institutional dining, and catering operations where throughput requirements exceed undercounter machine capacity but the operation does not yet require the continuous-flow capability of a rack or flight-type conveyor. Hood-type machines offer a significant throughput step up from undercounter machines while maintaining a compact footprint and single-operator workflow.

Stock & Wash Dishwashers; TWIN STAR

The TWIN STAR is DIHR’s innovative dual-function machine; combining pot and utensil washing capability with standard dishwashing in a single machine that switches between both functions. For operations that require both dishwashing and pot washing capability but cannot accommodate two separate machines, the TWIN STAR provides a space-efficient, single-machine solution with a wash basket large enough to accommodate GN 1/1 gastronorm containers, baking trays, and medium-sized pots alongside standard dishware.

• Single machine handles both dishwashing and pot/utensil washing; switching between modes as kitchen output requires
• Large wash chamber accommodates GN 1/1 gastronorm trays and medium-sized pots and pans
• Suitable for small to medium restaurant and hotel kitchens where separate pot washing provision is not possible
• Reduces capital expenditure and installation footprint compared to two separate machines

Rack-Type Conveyor Dishwashers; RX COMPACT, RX EVO, RX PRO & RX OPTIMA

Rack-type conveyor dishwashers are the workhorse of high-volume commercial kitchen warewashing; designed for operations where throughput requirements exceed what a hood-type machine can manage and where continuous-flow washing is operationally necessary. DIHR’s RX range spans four specification levels, providing the right balance of throughput, energy efficiency, and capital investment for each operational scale.

Flight-Type Dishwashers; QX PRO & QX OPTIMA

Flight-type dishwashers; also called belt-conveyor or flight conveyor machines; represent the highest throughput category of commercial warewashing, designed for operations where volume is too high for rack-type conveyor machines and where continuous, uninterrupted washing capability is an operational necessity. Items are placed directly on a continuous conveyor belt (without baskets) and travel through a multi-zone tunnel wash system; pre-wash, wash, post-wash, and final rinse; before emerging at the output end, clean and ready for immediate reuse.

Tunnel Washer & Tray Transportation Systems; TX & TS

DIHR’s tunnel washer and tray transportation systems are purpose-built for the demanding, high-volume tray washing operations of institutional catering environments; hospital patient food services, airline catering, large corporate dining facilities, and university food services; where thousands of trays per service period must be washed, dried, and returned to the service cycle with minimal manual handling and maximum hygiene reliability.

• TX Tunnel Washer: High-capacity tray washing tunnel designed for automated, continuous tray processing; integrates with conveyor tray transportation infrastructure; suitable for hospital and institutional food services processing 500+ trays per hour
• TS Tray Transportation System: Automated tray transport conveyor systems that connect the dining return point to the wash tunnel and the clean tray dispatch to the food assembly area; reduces manual tray handling labour; improves hygiene by minimising hand contact with clean items post-washing

Warewashers; LP Series

The DIHR LP series is a specialist pot and utensil washer range designed for the high-intensity cleaning demands of professional pot washing stations; removing the food residues, grease, and carbonised deposits from pots, pans, gastronorm containers, mixing bowls, and kitchen utensils that cannot be effectively cleaned in standard dishwashing machines. The LP series uses higher wash pressures and specialised wash arm configurations to deliver the mechanical cleaning energy needed to shift the heavy soiling that pot and utensil service generates.

• LP pot washer range: available in single-tank and dual-tank configurations for different volume requirements
• High-pressure wash arms designed specifically for pot and gastronorm container cleaning
• Large wash chamber accommodates GN 2/1 containers, full-size baking trays, and large mixing bowls
• Integrated detergent dosing; hot rinse for hygiene compliance; heat recovery options

Granules Warewasher; GRANULES

The DIHR GRANULES warewasher is one of the most technologically distinctive products in the commercial warewashing category; using thousands of small food-safe polypropylene granules that circulate with the wash water to provide mechanical scrubbing action that dramatically reduces the chemical cleaning agent quantities required and produces cleaning results that water-pressure-only machines cannot match on heavily soiled items.

The granule technology works by physical abrasion; the granules gently but effectively scrub the surface of pots, pans, and utensils, lifting baked-on food residue, carbonised deposits, and grease that would require pre-soaking, chemical treatment, or manual scrubbing in conventional systems. The granules are separated from the wash water after each cycle, drained, and reused continuously; making the technology both efficient and low in consumable costs.

• Dramatically reduced chemical consumption: granule mechanical action replaces the need for high-chemical cleaning agents as the primary cleaning mechanism
• Reduced water consumption compared to manual pot washing: significantly lower water volume per cleaning cycle
• Suitable for heavily soiled pots and pans, baking trays, griddle plates, and gastronorm containers
• DIHR GRANULES models available in door-type and pass-through configurations for different kitchen layouts

Pull-Through & Conveyor Crate Washers; VX / VX PRO & LX / LX-HD

DIHR’s crate washer range addresses the industrial washing requirements of food production facilities, distribution operations, and institutional supply chains; where plastic crates, containers, transit boxes, and production equipment must be washed to food-contact hygiene standards as part of HACCP-compliant production processes.

ETL-Certified Dishwashers; ETL Series

For commercial kitchen operations in North American markets or operations requiring North American electrical safety certification, DIHR offers an ETL-certified dishwasher range; models that have been tested and listed by ETL (Electrical Testing Laboratories) to North American safety standards. ETL certification is required by many US and Canadian jurisdictions for commercial kitchen equipment installation and is accepted by all major insurance providers in the North American market. The DIHR ETL series maintains full Italian engineering quality while meeting the specific voltage, electrical safety, and sanitation standards of the North American market.

DIHR’s IOT Connectivity; Smarter Warewashing

DIHR’s connected machine range provides IOT-enabled performance monitoring; delivering real-time operational data including cycle counts, wash and rinse temperatures, water and energy consumption, detergent and rinse aid dosing records, and fault event logs to connected management devices. This data serves multiple operational purposes: quality management documentation for HACCP and food safety audits; preventive maintenance scheduling based on actual machine usage rather than fixed calendar intervals; energy and water consumption reporting for sustainability programmes; and early fault identification that enables intervention before a developing issue becomes a service disruption.

Selecting the Right DIHR Machine; A Practical Guide

The Jacio Indicius DIHR Service Partnership

Warewashing equipment is infrastructure that a commercial kitchen cannot operate without. A machine failure during service is not an inconvenience; it is an operational crisis that halts plate turnover, creates staff emergencies, and in severe cases forces early service closure. The quality of the service support available after purchase is therefore as important as the quality of the machine itself.

Jacio Indicius provides DIHR customers with a complete post-purchase support structure: initial needs assessment to match the correct DIHR model to your operation; professional installation by experienced warewashing technicians; comprehensive staff training covering correct operation, cleaning, and first-line maintenance; Annual Maintenance Contracts (AMC) with scheduled preventive maintenance visits, priority response to breakdowns, and documented service records; genuine DIHR spare parts supply from the Ali Group’s international parts infrastructure; and DIHR IOT monitoring where applicable, providing both our service team and your facilities management with real-time visibility into machine performance.